General Terms & Conditions of Daily Shared Cruise with Discovery Glassbottom Yacht
In order to make a reservation for the daily shared cruise with Discovery Glassbottom Yacht the whole rate shall be requested, according to the rates published in our web-site www.mykonosyachting.gr
From Client’s side, the booking intention is confirmed, when payment is paid by the Client or the Client’s representative.
From Mykonos Yachting’s side the booking is confirmed when full amount of the payment lands on its account. Subsequently, Mykonos Yachting shall confirm via e-mail the reservation and forward to the Client all the details of the reservation, i.e. cruising date, chartered yacht, itinerary, received amount.
The Client herself/himself can proceed to the payment by charging her/his credit card via the secure e-commerce environment of Alpha Bank of Greece. Subsequently, the Client shall receive a notification from the automatic Bank System for her/his transaction. All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
Should the Client cancel her/his reservation, whatever the reasons may be, the Client shall be liable to inform Mykonos Yachting in written per e-mail about the cancellation without delay. If no notice of cancellation is received, then the Client will be subject to Mykonos Yachting Cancelation Policy.
If the cancellation is made 8 days or earlier to the scheduled reserved date, then the whole amount of the advance payment is refundable.
The Client shall be charged for the cancellation in the amount of:
-100% of the total rate if the reservation is cancelled within 7 prior to the reserved date. The same applies on non-shown up cases.
Should the charter of the reserved Yacht be cancelled due to restrictions of the Greek Port Authorities in reference to the departure, due to bad weather conditions, Mykonos Yachting shall be liable to suggest a different date. If such rescheduling is not in accordance with the Client’s wishes, the total amount received by Mykonos Yachting, will be refunded back to the Client. Mykonos Yachting is not responsible for any additional expenses or losses that may incur to the Client as a result of the cancelled booking, such as but not limited to, hotel fees, non-refundable transportation costs, loss of salary, time and enjoyment and all other expenses pertaining to the Client’s cruise.
All laws and restrictions of Greek Port Authority are applicable to every yacht’s category in reference to the departure according to the weather conditions.
Mykonos Yachting is not liable for failure to perform its obligations, if such failure is as a result of Force Majeure which are considered as Acts of God, including changes in weather, earthquake, fire, flood, storm, hurricane or other natural disaster; or non-natural disasters including war, invasion, foreign hostilities, civil war, revolution, terrorist activities and government sanction. In such cases, Mykonos Yachting shall only refund to the Client the total received amount and shall not be liable for any additional compensation.
All Mykonos Yachting vessels are insured according to industry standards. The insurance does not cover damages of personal property of the Client and property brought to the Yacht. Additionally, it does not cover any damage made either by Client’s lack of diligence or caused intentionally.
The decisions of the Captain operating the Yacht will be final especially on matters related to the safety and peaceful enjoyment of all Clients on the cruise. By booking with Mykonos Yachting, the Client agrees to abide at all times to the authority of the Captain and not to undermine him or create mutinous conditions. If in the opinion of the Captain, the Client’s behavior is disrupting the peaceable enjoyment of the cruise or causing danger, distress, or annoyance to Crew or to Captain and/or other guests; such as but not limited to, excessive alcohol consumption, noisy or argumentative or abusive behavior or political, sexual, religious and racial slurs, Mykonos Yachting may terminate the cruise and the Client will not be entitled to any refund nor contribution to costs incurred resulting from such termination. The Client must at all times strictly comply with the local laws, customs and regulations of the country being visited. Should the Client commit any illegal offense when on cruise, Mykonos Yachting may terminate the cruise and the Client will not be entitled to any refund nor contribution to costs incurred resulting from such termination.
Use of photography for promotional use
During the course of a Client’s cruise, photos or videos may be taken by Clients and/or Mykonos Yachting. Photos or videos, taken by or sent to Mykonos Yachting, may contain images of Clients that can be used by Mykonos Yachting on a lifetime royalty free basis under the condition of the verbal agreement of the Client. Such images and videos will be used specifically for the purpose of marketing and advertising Mykonos Yachting.
All parties will strive to resolve any dispute in a peaceful manner.
If the parties are not able to reach an agreement among them, the Court in Piraeus, Greece has the jurisdiction over their dispute.