General Terms & Conditions of Yachts’ Charter
Reservation Procedure
To reserve any of the yachts offered by Mykonos Yachting for a specific date(s), the following payment schedule applies:
- Deposit Payment: A 30% deposit of the yacht’s rate must be paid upon booking confirmation.
- Balance Payment: The remaining 70% of the yacht’s rate must be paid no later than 14 days prior to the confirmed cruising date.
Payment Method
Bank Transfer:
By selecting this payment method, the Charterer will be provided with Mykonos Yachting’s bank account details to complete the transaction.
E-commerce Link:
The Charterer can proceed with the payment by charging their credit card through the secure e-commerce platform of either Alpha Bank or EuroBank of Greece. After completing the transaction, the Charterer will receive an automatic notification confirming the payment.
Cancellation Policy
In the event that a confirmed yacht charter is cancelled by the Charterer or the Charterer’s Representative, for any reason, the Charterer or Representative must promptly inform Mykonos Yachting in writing via email at reservations@mykonosyachting.gr. Depending on when the cancellation notice is received, the following cancellation fees apply:
- No cancellation fees will be charged if the cancellation notice is received 29 days or more before the confirmed charter date. In this case, the deposit payment will be fully refunded.
- 30% of the yacht’s rate will be considered non-refundable if the cancellation notice is received between 28 and 15 days before the confirmed charter date.
- 100% of the yacht’s rate will be considered non-refundable if the cancellation notice is received 14 days or less before the confirmed charter date. In these cases, the Charterer or their Representative will not be entitled to any refund, compensation, or credit. This policy also applies in cases of no-show.
All laws and regulations set forth by the Greek Port Authority apply to every category of yacht regarding departure, based on weather conditions. Accordingly, all itineraries are subject to adjustment depending on the weather forecast and actual conditions.
Should the charter of a reserved yacht be cancelled due to restrictions imposed by the Greek Port Authorities based on specific weather conditions on the charter date:
- Mykonos Yachting shall be liable to propose an alternative itinerary and make necessary adjustments to the booking, contingent upon the condition that both embarkation and disembarkation points remain within Mykonos Island, the designated base for all Mykonos Yachting vessels.
- Mykonos Yachting shall be liable to either propose an alternative itinerary or suggest a rescheduled date, subject to availability, provided that the embarkation and/or disembarkation points are not located within Mykonos Island. In the event that the rescheduled arrangements do not align with the Charterer’s preferences, Mykonos Yachting will refund the total amount received to the Charterer. Mykonos Yachting shall not be held liable for any additional costs or damages incurred by the Charterer, including, but not limited to, hotel fees, non-refundable transportation costs, lost wages, time, enjoyment, or any other expenses related to the cancellation of the booking.
Rescheduling A Yacht’s Charter
If the Charterer wishes to reschedule the charter for a different date, and subject to availability, this change can be made without additional fees or penalties, provided that the request is received via email (reservations@mykonosyachting.gr) at least 29 days prior to the original reserved date.
However, if the request is received between 28 and 15 days before the reserved date, the new date and corresponding yacht rate will be adjusted accordingly. The amended booking must be fully paid, and it will be considered non-refundable in all cases.
Mykonos Yachting Obligations
Delivery of Yacht: Mykonos Yachting guarantees the delivery of the yacht in fully operational condition at the agreed location and time. In the event that the reserved yacht is unavailable, Mykonos Yachting shall provide a substitute yacht of equal or superior quality at no additional cost to the Charterer.
Captain’s Duties and Authority: Mykonos Yachting ensures that the Captain will provide the Charterer with the same level of attention, care, and service as if the Charterer were a representative of Mykonos Yachting itself. The Captain is authorized to comply with all reasonable instructions from the Charterer regarding the operation and management of the yacht, provided such instructions do not conflict with safety requirements, prevailing weather conditions, or any other operational constraints. The Captain is not obliged to follow any instructions that, in their professional judgment, could compromise the safety and security of the yacht or its passengers.
Insurance and Liability: All yachts under Mykonos Yachting’s fleet are fully insured in accordance with industry standards and the applicable provisions of Greek Maritime Law. However, the insurance policy does not extend to cover personal property brought aboard by the Charterer or their guests. Additionally, damages arising from the Charterer’s negligence or intentional misconduct shall not be covered by the yacht’s insurance.
CCTV Security: For safety and security purposes, all yachts are equipped with external Closed-Circuit Television (CCTV) systems, as required by Greek Maritime Law. This measure is intended solely for operational safety and the security of the yacht, passengers, and crew.
Captain’s Authority
Safe Operation of the Yacht: The Captain is solely responsible for the safe operation of the yacht and the safety and well-being of all passengers aboard. The Captain has the authority to determine the yacht’s route, speed, and operational procedures, ensuring that all necessary safety protocols are adhered to for the protection of all passengers.
Behavioral Concerns: In the event that, in the Captain’s professional opinion, the behavior of the Charterer or any of their guests disrupts the peace, enjoyment, or safety of the cruise, or causes distress, danger, or annoyance to the crew, the Captain, or other guests (including, but not limited to, excessive alcohol consumption, disruptive, argumentative, or abusive behavior, or the use of political, sexual, religious, or racial slurs), the Captain shall immediately notify Mykonos Yachting and, where applicable, the Charterer’s Representative.
Termination of Charter: Following such notification, Mykonos Yachting reserves the right to immediately terminate the charter, or direct the Captain to return the yacht to the Port of Re-Delivery. Upon the yacht’s return to port, the charter will be deemed terminated, and the Charterer and their guests must disembark the yacht after settling any outstanding expenses with the Captain. The Charterer shall not be entitled to any refund, compensation, or reimbursement for the charter fee or any other costs incurred as a result of such termination.
Use of Watersports Equipment: With respect to the use of watersports equipment, the Captain is vested with the authority to prohibit the Charterer or any of their guests from operating such equipment if, in the Captain’s reasonable discretion, they are deemed incompetent, lack the necessary certifications (such as a valid speedboat license), demonstrate irresponsible behavior, or fail to exercise appropriate caution for the safety of themselves and others while operating the equipment.
Charterer’s Obligations
Exclusive Use for Pleasure: The Charterer shall use the Yacht solely for personal pleasure and for the enjoyment of themselves and their guests.
Supervision of Children: The Charterer shall ensure that all children on board are continuously supervised by an adult member of the charter party throughout the charter period.
Pets and Animals: The Charterer shall ensure that no pets or animals are brought on board the Yacht without the express written consent of Mykonos Yachting.
Notification of Special Requirements: The Charterer shall notify Mykonos Yachting in writing of any allergies, dietary restrictions, or medical conditions that require special attention prior to the commencement of the charter.
Behavioral Standards: The Charterer shall ensure that neither their behavior nor the behavior of their guests causes any nuisance, disturbance, or harm to the reputation of the Yacht or Mykonos Yachting.
Compliance with Laws and Regulations: The Charterer shall comply, and ensure that their guests comply, with the laws, regulations, and ordinances of any jurisdiction whose waters the Yacht may enter during the term of this Agreement. The Captain shall promptly notify the Charterer of any breach of these terms by the Charterer or their guests. Should such behavior persist after a warning, the Captain shall inform Mykonos Yachting and/or the Charterer’s Representative, and Mykonos Yachting may terminate the Charter. In such an event, the Charterer shall not be entitled to any refund or compensation for the Charter Fee or any costs incurred as a result of the termination.
Offenses and Indemnification: If the Charterer or any of their guests commits an offense that contravenes the laws or regulations of any country, resulting in the detention, fine, or imprisonment of any member of the yacht’s crew, or the detention, arrest, seizure, or fine of the Yacht, the Charterer agrees to indemnify Mykonos Yachting against all loss, damage, or expense incurred as a result. In such instances, the Agreement shall be immediately terminated.
Prohibited Items: The possession or use of illegal drugs or weapons (including, but not limited to, firearms) aboard the Yacht shall be grounds for immediate termination of the Charter by Mykonos Yachting, without any refund or recourse against Mykonos Yachting.
Passenger Information: The Charterer shall provide Mykonos Yachting with the full details of all passengers on board (including name, surname, date of birth, nationality, and passport number) no later than 24 hours before the scheduled embarkation date. This information is required to facilitate the preparation and submission of all necessary documentation to the Greek Port Authorities. Upon embarkation, all passengers must carry either a digital or hard copy of their passport or identification details.
Changes to Passenger List: In the event of any changes to the passenger list, the Charterer or their Representative (if applicable) must promptly notify Mykonos Yachting, no later than the commencement of the charter. The Charterer shall bear full responsibility for the accuracy of the passenger list provided to Mykonos Yachting.
Force Majeure
Mykonos Yachting shall not be held liable for any failure to perform its obligations under this Agreement if such failure is due to Force Majeure. Force Majeure events include, but are not limited to, Acts of God such as natural occurrences (e.g., changes in weather, earthquakes, fires, floods, storms, hurricanes, or other natural disasters) and non-natural disasters, including but not limited to war, invasion, foreign hostilities, civil war, revolution, terrorist activities, or government sanctions.
In the event of Force Majeure, Mykonos Yachting’s sole liability shall be limited to refunding the total amount received from the Charterer. Mykonos Yachting shall not be liable for any further compensation, including but not limited to, expenses, losses, or damages incurred by the Charterer as a result of the Force Majeure event.
Jurisdiction
All parties will make every effort to resolve any disputes amicably.
If the parties are unable to reach a resolution, the Court in Piraeus, Greece, will have exclusive jurisdiction over the dispute